6658 Main Street, GLOUCESTER COURT HOUSE, Virginia 23061 - 804.693.9209 75 South Main Street, KILMARNOCK, Virginia 22482 - 804.435.9201 email GLOUCESTER email KILMARNOCK In-Store Events Book Request Past Events Policies Employment Home BhB 60 Day Return & Exchange Policy Special Orders, Holds and Shipping Policies We will accept returns with these conditions: Returns must be made within 60 days of purchase. All returns receive Store Credit ONLY. NO cash or credit card refunds. Receipt required. (Sales history verification maybe required). Store credit must be used within 60 days of customer receipt – credit receipt required. All return items MUST be in saleable condition. We will special order or hold any title with no deposit with these conditions: All special orders will be returned to stock 14 days after customer notification of arrival. All customer holds will be returned to stock at the end of the next business day. We will mail or ship your purchase for: US Postal Mail rate: $6.00 for the first book and $1.00 for each additional book UPS shipping rate: minimum $6.00, over $6.00 actual rate Gift certificates must be redeemed within 1 year from date of purchase. Reader Discount Card discount does NOT apply to any sale items or special promotions unless specifically noted. Twice Told Tales POB 2320 Gloucester, Virginia 23061 804.693.9209 804.693.9050 fax